Policies


If for any reason you are not satisfied with your purchase, simply return it within 30 days of the order date.
We provide two easy ways to return: to any Grow Solutions retailer or by mail to Grow Solutions.
Items marked as "Final sale. No Returns" are not eligible for returns. All returns are subject to a 20% restocking fee.

 

RETURNING OR EXCHANGING PURCHASES TO STORES

Bring to the store:
- The package invoice* (This will serve as your receipt.)
- The item(s) to return or exchange
- A valid government-issued photo ID
- The credit card used for the original purchase
- For returns you will be issued a merchandise credit in the amount of the price of the item.
- For exchanges, the value of the item will be credited towards your new purchase.
- Shipping and handling charges and return mail charges are not refundable. However, if you placed an order in a store and had it shipped to you, you may return it to a store or to Grow Solutions.